For the Professional and Personal Touch

Testimonials

MLSS have been operating for the last twenty-eight (28) years and we pride ourselves on the work we undertake for our valued clients and below you will find some testimonials from our clients.

Marsha Lake Secretarial Services has been providing report typing services to Syncytium Pty Ltd since November 2007.
Marsha has maintained professionalism with a pleasant customer service manner at all times and an efficient and reliable service in an area where we often require urgent reports in the medico-legal area”.
M MacMaster, Director, Syncytium Pty Ltd

Marsha’s typing service is brilliant – I will never go back to typing large documents on my PC. I dictate my reports using Marsha’s remote dictation and she types it up pronto. The reports are perfectly formatted and require minimal editing. I dictate at least five times faster than I can type and Marsha seems to type as fast as I can dictate -it is a cost and time effective method. Marsha maintains excellent communication and professionalism and is a pleasure to work with - I highly recommend her service”.   
David Bailey - Consultant Social Worker, Trainer, Clinician, Therapist and Mediator

“Having worked with a variety of support services over the last 20 years I know what I want and need.  MLSS provides me with all these services and more in a fast, convenient and reasonably priced service”.
James de Berg MRCSA

“Marsha has been doing my virtual assistant work since 1993, which in my case particularly involves a lot of dictation. We started out with me couriering microcassettes to her and receiving back a fax of a document or letter of professional advice, and then moved quickly with the times to dictation over a system, and an email back from Marsha of the typed document.  The documents are regularly long, and have extended to over 40 pages.
Marsha is able to organise herself so that when I have urgent work she is able to fit it in, which is a valuable service to me in my professional consulting practice.  Indeed when I am really pushed, Marsha is able to type directly from me dictating over the phone to her!
I have found Marsha to offer a quality, consistent service over many years, and she has been a good friend for that time as well.
I highly recommend her”.
Leo Hollestelle, Hollestelles

Marsha Lake Secretarial Services is sublime.
For more then one decade Marsha has prepared all of our correspondence in regards to business letters, products and pricing schedules.
On top of that, when absent from my office for 1-8 weeks at a time our customers have direct access to her office in order to place orders or make general enquiries.
I earnestly recommend Marsha – you won’t be disappointed”!
Bram Koolhoven, Washroom Products

It is a pleasure to recommend Marsha Lake. I have always found Marsha to be highly competent, organised, helpful and proactive.  She has a knack for knowing what needs to be done and you can be sure that any job Marsha is given will be done well, be on time and delivered in a friendly manner.  I wholeheartedly recommend her to individuals and organisations needing secretarial and administrative assistance”.  
Sal Flynn, Director, Stillmotion Pty Ltd

Through mutual membership of a business referral group, I have known Marsha Lake for over fifteen years.  During that time Marsha has developed and enhanced her business ‘Marsha Lake Secretarial Services’, introducing new services to her extensive range on a regular basis. I have used Marsha’s services on a number of occasions, and have always found her to be both fast in completing, sometimes complex jobs and always very accurate in her work. I would have no hesitation in recommending Marsha to anyone needing any form of secretarial service – whether typing, mail-outs, telephone and email answering or any of the many tasks Marsha Lake Secretarial Services performs”.
Richard Tilden, Ellerslie Business Finance

I have used the services of Marsha Lake Secretarial Services  for 6 years now. I’m writing to let you know that I am very pleased with these services. Your punctuality in bringing a project to a successful conclusion has been a mainstay of my business. You are very innovative and inventive. Thank you so much for your reliability and integrity“.
Keith H (Company Director)