How Gavin’s small business grew to a national company
Gavin required assistance with the organisation of his rapidly expanding business being Independent Specialist Engineers and Building Consultants who reported on claims of fires, storms, cyclones and other related areas for businesses and individuals, exclusively for the Insurance industry.
Except for one part-time accounts person, Gavin worked alone and in between trying to make appointments to see clients, co-ordinate 12 subcontractors, undertake all the administration inclusive of secretarial, he felt his business was suffering substantially because he just could not do everything himself.
Most importantly Gavin knew that he required training in Microsoft products and email management, as he had only recently worked with computers (1999).
Gavin found MLSS in the Yellow Pages directory under ‘Local Businesses’ and contacted Marsha to see if she could assist him in the business.