We help business owners to spend more time focusing on specific areas of their business, by supporting them with virtual office secretarial tasks, either face-to-face or remote and within their deadline.


  • Setting up standard forms and templates
  • Sending and receiving emails
  • Typing of correspondence and invoices
  • Organising client’s day-to-day activities
  • Designing of training manuals, employees’ handbooks
  • Setting up of employee’s welcome pack
  • Ordering stationery and printing requirements – laminating, comb binding
  • Resizing and improving the quality of photographs
  • Making appointments on Zoom
  • Sending reminders to client
  • Internet research


  • Microsoft Word – setting up letters and reports, adding Headers, Footers, page numbers, logos, photographs and images
  • Saving as docx file and as a pdf file
  • PowerPoint – setting up design, adding logos, photographs, images, Headers, Footers, page numbers, adding Slides
  • Saving as pptx file and as a pdf file
  • Emails – how to send and receive, add attachment, add email signature, send as a read receipt, how to open emails and attachments
  • Emails – how to add an attachment / open attachment



  • Designing of report
  • Designing corporate templates
  • Addition of logos, tables, graphs and images


  • Setting up design,
  • Addition of logos, tables, graphs and images
  • Inserting additional presentation features

Audio Transcriptions

  • Transcribing from audio dictation
  • Individual transcriptions
  • Interviews / Meetings with numerous personnel
  • Small, medium and large transcriptions
  • Emailing to client


  • Designing of database
  • Adding recipients’ details
  • Financial data/spreadsheets
  • Database ready for direct mail purposes

Word Processing

  • Letters
  • Reports
  • Books
  • Family Histories
  • Invoices
  • Labels / Specialised

Email Management

  • Managing emails
  • Sending emails


  • Designing/Redesigning
  • Order of the headings
  • Edit of text
  • Cover letter compilation
  • Printing of additional copies
  • Emailing to prospective employer


  • Sheets
  • Books
  • Financial
  • Photographs
  • Images

Internet Research

  • Company searches
  • Private searches
  • Online ordering
  • Completion of online forms and portals


How a small insurance consultancy grew to a national company.
> read Gavin’s story


How a busy psychologist ended up feeling less anxious…
> read Jane’s story


With Solicitors and Private Investigators – there’s always a deadline!
> read their story

Ask about the MLSS Prepaid Service Packages

MLSS offers a range of pricing options to cater to the needs of our clients. Whether you have a one-off project or need ongoing secretarial and administrative support, we have an option to suit you.

Our Prepaid Packages are a great way to ensure that you have secretarial and administrative support when required, providing you with peace of mind.

Contact us to see how we can help you